🍁 Free Shipping on orders over $99 🍁

Shipping & Returns

 

Flat Rate Shipping

We offer free standard shipping on all orders of $99.99 and above. We offer standard flat rate shipping for $15 and expedited shipping based on your location.

Please note we only ship to Canada. For orders delivered to the US, please order items from our US store: The FOX Shop.

 

How to Return or Exchange Online Orders

Exchanges

Due to the high demand of our products, the fastest way to ensure you can exchange an online order for the product you would like is to please go ahead and purchase that new product immediately from the website. Following that please fill out the returns form and following instructions from our Customer Service team, send the product back for a refund. Please note we do not refund shipping charges and all products must be returned with original packaging in unused condition.

Returns

Within 30 days of purchase online FOX will accept returns of all returned with original packaging in unused condition. To initiate the return please fill out the returns form below and await contact by email from our Customer Service Team. Please note shipping charges will not be refunded.

Please pack and seal your return securely using a tracked and insured carrier service and send to:

FOX Factory
8333 Eastlake Dr #108,
Burnaby, BC V5A 4W2

Please write your RA number provided by our service team on the outside of the box for quicker refunds.


 

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